Shipping Methods
We ship to all locations in the US and around the world using UPS Ground, UPS Express, or by USPS Priority Mail.
Expedited shipping options are available for delivery in 1-2 days.
All orders ship from our NYC studio and are trackable while in transit.
You will have the opportunity to select from multiple shipping methods during checkout.
Orders typically ship within one (1) business day from the time a valid order is placed. We will contact you immediately if there is a delay.
Domestic Shipping
We calculate shipping costs based on the weight, size, and destination of the order. Delivery to PO Boxes and APO addresses is available with USPS Priority Mail. Orders of $250 or more are eligible for free USPS Priority Mail shipping.
International Shipping
We offer international shipping via USPS Priority International or UPS Express. Shipping costs are calculated at checkout based on the weight, size, and exact destination address of the order. As the recipient you are responsible for all import duties, customs and local sales taxes levied by the country you are shipping to. In some cases, the payment of these may be necessary to release your order from customs on arrival.
Order Tracking
Once your order ships, you will receive an email with tracking information.
If you have questions about your order, please Contact Us anytime.
Returns
Living Steel 626 knives and accessories are designed for life and are made with the highest quality materials and the utmost care. We hope you are delighted by your purchase. If you are not satisfied for any reason within the first 30 days after placing your order, return it to us in new condition and we will happily process a refund.
To begin a return, Contact Us with your name and order number. We will respond quickly with instructions for returning your purchase.
All returns must arrive in new and unused condition in the original packaging. Items that show signs of use cannot be returned or exchanged.
We recommend shipping returns via UPS for tracking purposes. We also recommend that you request adequate insurance to cover the purchase price of the shipment. We do not assume responsibility for reimbursement or compensation if a return package is lost, stolen, or mishandled.
Refunds will be credited to the credit card or PayPal account used to make the purchase.